Your company and your project are unique. So is the way we approach our engagement with you.
The Demia team is recognized for innovative thinking and creativity in research design and project execution. We use proven methodologies… but we aren’t limited to off-the-shelf products or “canned” techniques. In every case, we try to design the most efficient methods to meet your specific needs.
In today’s global marketplace, listening to your customers may require foreign-language skills or awareness of cultural differences. We are connected through our partners to several marketing research and consultancy companies all over the world.
Here is an overview of our services and expertise:
| Customer Satisfaction Customer Complaint Analysis Customer Loyalty and Value Customer Retention and Defection Customer Studies and Tracking Mystery Shopping Service Quality Measurements and Needs The Customer Experience |
Competitive Intelligence Benchmarking Competitor Profiles Customer Value Analysis Pricing Studies Service Analysis SWOT Analysis Win/Loss Analysis |
| Sales and Marketing Advertising and Promotion Studies Attitude and Usage Studies Channel Management Concept Testing Customer Segmentation and Analysis Market Analysis Prospect Profiling Sales Territory Alignment Sales Performance Measures |
Strategy and Planning Benchmarking and Best Practices Brand Management Corporate Positioning Due DiligenceParticipant Recruiting Business, Consumer Focus Groups Multilingual, Cross Cultural One on One Interviews |
| Technical GUI (Graphics User Interface) Concept and User Acceptance User Requirements for GUI Applications Web Site Concept and User Acceptance Foreign Language Verification |
International Cross Cultural and in Country We have access to the largest DB and Online Communities to conduct online research! |